They've told me I need to verify a bank. The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't. If the team you've backed has a 2-goal lead during the game, you win automatically without having to wait for the final result! Offer valid for pre-match. It was then that the casino blocked my account. . Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system. This has been happening for about 2 months now.